Frequently Asked Questions
Have questions before getting started?
When you purchase a one-time plan, we fully set up your chosen SAAS platform on your domain and hosting, apply your custom branding (logo, colors, favicon), configure essential tools like SSL, speed, and security, and ensure the entire system is functional and ready to use. You also get a fixed number of content pages depending on your plan. No technical work needed on your side — we handle everything.
Yes, absolutely. If you need changes to the layout, content, design, or even additional features, we offer optional paid customization services. For minor updates, we suggest enrolling in our monthly maintenance plans where such requests are covered as part of your ongoing support.
Delivery time depends on the plan you choose. Basic plans typically take 10–15 business days, while more advanced setups like Pro or Elite plans can take up to 30 days. If you have a custom SAAS request, timelines may vary depending on complexity and features.
Yes. If you have a specific idea that doesn't fit any of our premade scripts, we offer complete custom SAAS development. Just head over to our "Get a Quote" page, share your vision, and we’ll come back with a detailed proposal and pricing estimate.
Not necessarily. If you already have a domain and hosting, we’ll work with those. But if not, we’ll assist you in choosing and registering a domain, as well as setting up suitable hosting. You can either purchase them yourself or let us handle it entirely.
Due to the digital nature and customization involved, we don’t offer refunds once the setup process has started. However, we do provide a refund if our script is proven non-functional and cannot be fixed. Your satisfaction is our priority, and we offer unlimited revisions within the defined scope of work.
Yes, every SAAS solution we provide is completely white-labeled — meaning there will be no reference to SaasFilo or any third-party script providers. We customize your brand name, logo, color scheme, and domain so your customers see only your brand at every touchpoint.
None! We handle all the technical setup, configuration, and delivery. After handover, you’ll receive login access and a basic walkthrough if needed. If you prefer ongoing help, our maintenance packages ensure you never have to worry about the tech side again.
Yes, we can integrate popular third-party tools like Stripe, PayPal, Razorpay, Google Analytics, Meta Pixel, and email SMTP. Some integrations are included in higher-tier plans, while others may be added for an extra fee — just tell us what you need.
This depends on the specific script and hosting capacity. Most of our SAAS platforms support unlimited users by default. For higher traffic or enterprise-level scaling, we recommend better hosting infrastructure, which we can help configure.
Yes, every SAAS solution we deliver is fully mobile-responsive, speed-optimized, and tested for performance. We ensure it works smoothly across devices and browsers. Additional speed tuning and SEO enhancements are available in higher-tier plans.
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